• What is a Patient-Centered Medical Home?

    When it comes to healthcare, you’re either seeking wellness, recovering from illness or managing a chronic condition. It’s a cycle of staying well, getting well and being well. If you deal with these health situations in a long-term relationship with a trusted doctor, then you’ve found your Patient Centered Medical Home.

    Think about it. Your personal provider and an extended team of health professionals, build a relationship in which they know you, your family situation, your medical history and health issues. In turn, you come to trust and rely on them for expert health care answers that are suited entirely to you or to your family.

    Caring about you is the most important job of your Patient Centered Medical Home. In this personal model of health care, your primary provider at Horizon Health leads the team of professionals that take responsibility for your care. They make sure you get the care you need in wellness and illness.

  • Who is the Medical Home Team?

    Your team may include a doctor, a nurse, a medical assistant, a health educator, and other health professionals such as a care coordinator and a counselor. They will help get you healthy, stay healthy and get the care and services that are right for you. When needed, your personal doctor arranges for appropriate care with other qualified physicians and settings.

  • The Medical Home Advantage

    When you have a Medical Home, there are many benefits:

    • Comprehensive care means your medical home helps you address any health issue at any given stage of your life
    • Coordination of care occurs when any combination of services you and your provider decide you need are connected and ordered in a rational way, including the use of resources in your community
    • Continuous care occurs over time when you can expect continuity in accurate, effective and timely communication about the services you want or need.
    • Accessible care allows you to initiate the interaction you need for any health issue with a physician or other team member through your desired method (office visit, phone call, email).
    • Proactive care ensures you and your provider will build a care plan to address your health goals to keep you as well as you can be plus be available for you when you get sick.

Your Role in Your Health

  • Communicate with Your Team


    • Bring a list of questions to each appointment. Also bring a list of any medicines, vitamins or remedies you use.
    • If you don’t understand something your provider or other member of your team says, ask them to explain it a different way
    • If you get care from other health professionals, always tell your medical home team, so they can help coordinate for the best care possible.
  • Actively Participate


    • Understand that you are a full partner in your own health care.
    • Learn about your condition and what you can do to stay as healthy as possible
    • As best you can, follow the care plan that you and your medical team have agreed is important for your health.
    • Communicate fully and honestly with the care team so that together we can help you achieve your health care goals
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